About the Brothers that just do Gutters
Capital District
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day.
Reliable Gutter Contractor Services
Patrick Neill built the company on the same foundation that shaped his life: resilience, hard work, and service to others. As first-generation American he grew up watching his mother juggle multiple jobs, Patrick learned early what it meant to hustle. At 11 years old, while helping at her weekend swap-meet jewelry booth, he launched his first “business,” selling candy which grew week after week. Those early experiences sparked the entrepreneurial spirit that guides him today.
Sports played a major part in Patrick’s development. From hockey and boxing to cross country and JROTC, he pushed himself through challenging training that instilled the discipline and competitive drive he carried into his military career. After enlisting in the Army in 2005, he quickly advanced, being accepted into the United States Military Academy at West Point. He graduated in 2012 with a degree in Systems Engineering and was commissioned as an ordnance and logistics officer.
After being medically retired from the Army in 2018, Patrick faced a challenging transition. With determination, he rebuilt his path, first working at Nucor in East Texas and later relocating to New York for a facilities management role with Amazon/CBRE. With his long-standing goal of business ownership, he discovered The Brothers That Just Do Gutters. The company’s mission aligned perfectly with his desire to serve others, especially those facing hardship—and his passion for building strong teams.
In 2021, Patrick launched the Capital District franchise, serving homeowners from Albany up to Lake George. His leadership style—shaped heavily by his military background—focuses on decentralized command, trust, and accountability. Every team member has a voice and is expected to take ownership of their work. He invests in training, uses high-quality products, and emphasizes doing one thing exceptionally well. His commitment to honest service, strong communication, and consistent follow-up has earned the company a reputation for reliability and professionalism.
Patrick is also dedicated to giving back. Through local partnerships with organizations such as City Mission shelter, he helps create employment pathways for individuals to rebuild their lives. His team also supports military organizations and participates in “Gutters for Good,” a nationwide initiative focused on providing gutter systems to veterans in need throughout the Capital Region.
Whether serving clients, developing leaders, or supporting veterans, Patrick brings integrity, energy, and compassion to everything he does. His journey—from a determined kid at a swap meet to a West Point graduate, veteran, and business owner—drives the mission of Brothers Gutters: “Reinventing Contractor Service™” by protecting homes, serving the community, and always delivering quality work homeowners can trust.
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How It All Began
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters.
In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed.
In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009.
The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
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Our Process
Email, text, call, or message us to begin the process.
Our call center will work with you to find the best time to visit.
A custom solution for your gutter needs is created for your home.
Our call center will work with you to find the best time to install.
Our trained, licensed, and insured field team complete your job.
Why Reinventing The Gutter Contractor Service Is At The Core Of Our Business
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.